Trendoir Shipping Policy

Trendoir Shipping Policy

Thank you for choosing Trendoir. We are committed to providing you with fast and secure shipping services, ensuring that you receive your order quickly after purchasing our products. Please read our shipping policy carefully before making a purchase to better understand our shipping process, fees, and other related information.

1. Shipping Areas

Trendoir offers shipping services to various domestic and international locations. Our current shipping areas include:

• Mainland China: We deliver to all regions, including both urban and rural areas.
• International Shipping: We also offer shipping to select international regions (specific countries and regions will be confirmed during checkout).

2. Processing Time

• Order Processing Time: In general, we process and ship orders within 1-2 business days after order confirmation.
• Special Circumstances: During promotional events, peak seasons, or holidays, order processing may be delayed. We will notify you of any changes to the order status via email or SMS.

3. Shipping Time

Shipping times depend on your location and the chosen shipping method. In general:

• Domestic Shipping: Standard shipping typically takes 3-7 business days, though the exact duration may vary based on your address and other factors, such as weather.
• International Shipping: International orders generally take 7-14 business days, with varying delivery times depending on the destination. Some regions may experience longer shipping times.

We will provide estimated delivery times based on the shipping method and destination, and you can view the estimated delivery date at checkout.

4. Shipping Fees

• Domestic Shipping: We offer different shipping options, and the fee will depend on the total order amount and the shipping address. The shipping fee will be displayed at checkout, where you can choose the most suitable shipping method.
• International Shipping: International shipping fees are based on the destination country, order weight, and package size. The shipping fee will be calculated and displayed at checkout.

5. Shipping Methods

Trendoir offers the following shipping options for you to choose from:

• Standard Shipping: Available for most orders, with a stable delivery time.
• Expedited Shipping: For orders that need to be delivered quickly, we offer expedited shipping, which can deliver your order in a shorter time frame.

The available shipping methods and prices will be displayed at checkout, and you can select the option that best suits your needs.

6. Order Tracking

After your order has shipped, we will provide a tracking number so you can monitor the delivery status of your order in real time through our logistics partner’s website. You will receive a confirmation email or SMS with the tracking information once your order has shipped.

7. Lost or Damaged Orders

• Domestic Shipping: If your order is lost or damaged during shipping, please contact our customer service team immediately. We will assist you with compensation or reshipping the order.
• International Shipping: Due to the complexities of international logistics, if your package is lost or damaged during transit, we will communicate with the logistics company and make every effort to resolve the issue.

8. Refused Deliveries & Returns

If you refuse to accept a delivered package, or if it cannot be delivered due to an incorrect address, you will be responsible for return shipping fees. We recommend verifying your shipping address before placing an order to avoid unnecessary charges and delays.

9. Customs Duties & Import Taxes

For international orders, customs duties and import taxes may apply. These fees are the responsibility of the recipient and are determined by the regulations of the destination country. We recommend that you review the relevant tax policies of your country before placing an order.

10. Contact Us

If you have any questions regarding shipping or need assistance, please feel free to contact our customer service team:

• Email: service@trendoir@.com
• Address: [Flat A 5/F Wui Tat Centre, 55 Connaught Road West, Sheung Wan, HK]

We are here to serve you and ensure that your shopping experience is smooth and pleasant.

Trendoir is dedicated to providing you with fast, secure, and transparent shipping services, so you can shop with confidence and receive your favorite products without hassle. Thank you for your understanding and support!