Trendoir Privacy Policy

Trendoir Privacy Policy

Trendoir respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website, purchase products, or interact with us. Please read this Privacy Policy carefully before using our services.

1. Information We Collect

In order to provide you with high-quality services, Trendoir may collect the following types of information:

• Personal Identifiable Information: This includes your name, email address, phone number, mailing address, payment information, and other details when you register an account, place an order, or participate in promotional activities.
• Non-Personal Identifiable Information: This includes browser type, device information, IP address, operating system, etc., which is used to analyze website traffic and improve our services.
• Usage Information: This includes the frequency, time, and manner in which you visit our website, as well as the pages, features, or ads you interact with.

2. How We Use Your Information

We use the information we collect primarily for the following purposes:

• Processing Orders: To fulfill your purchases, shipping, refund, or exchange requests.
• Providing Customer Support: To assist you if you encounter any issues or need help with our products or services.
• Personalized Experience: To improve and customize your shopping experience, including recommending products and sending personalized promotions.
• Communication and Notifications: We may send you emails, SMS, or other forms of communication regarding order status, updates, promotions, news, and product recommendations.
• Improving Our Services: We may use anonymous data for analysis to improve our products and services, optimizing user experience.

3. How We Protect Your Information

Trendoir takes strict security measures to protect your personal information from loss, misuse, or unauthorized access. We use encryption technology to ensure the security of sensitive data, such as payment information. In addition, our systems undergo regular security checks to ensure compliance with the latest security standards.

4. How We Share Your Information

Trendoir will not share your personal information with third parties except in the following cases:

• Third-Party Service Providers: We may share your information with service providers (such as logistics companies, payment processors, etc.) solely to fulfill orders or provide services.
• Legal Requirements: If required by law or to protect our rights and interests, we may disclose your personal information as mandated by law.
• Merger or Acquisition: In the event of a company merger, acquisition, or asset transfer, your information may be transferred to the new entity.

5. Your Rights

Under applicable privacy laws, you have the following rights regarding your personal information:

• Access and Update: You have the right to access and update your personal information held by us.
• Deletion Request: You may request the deletion of your personal information, but in some cases, we may need to retain certain information to comply with legal obligations or process your orders.
• Opt-Out of Marketing Communications: If you no longer wish to receive our marketing emails, you can unsubscribe at any time using the link in the email or by contacting us.

6. Cookies and Other Tracking Technologies

Trendoir uses cookies and similar tracking technologies to collect and store information to provide a better user experience. Cookies help us analyze website usage, remember your preferences, and optimize website performance. You can choose to disable cookies, but this may affect certain features of our website.

7. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy policies or content of those websites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page and will take effect immediately. Please review our Privacy Policy periodically to stay informed of any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or wish to exercise your privacy rights, please contact us:

• Address:[ Flat A 5/F Wui Tat Centre, 55 Connaught Road West, Sheung Wan, HK]

By continuing to use Trendoir’s services, you acknowledge that you have read and agree to the terms of this Privacy Policy.